Stop Watching Sales
Walk Out the Door.

Emails for shoppers who studied a product but never added it to cart.

Someone spent real time on a product page and left undecided, not uninterested. This flow reaches out while their interest is still warm, featuring the exact items they looked at and a gentle reason to come back. Most stores never set this up, which is precisely why it is one of the fastest new wins available to you.

• Triggered by product views with no cart action
• Dynamic content matched to what they viewed
• Timed to land inside the high intent window
• Excludes recent buyers and active carts

Emails that bring back shoppers who filled a cart but left without buying.

Seven of ten shoppers add something to their cart and leave. The intent is already there, they just got distracted or had a last second doubt. This flow follows up automatically with a timed sequence that shows them exactly what they left behind, answers the hesitation, and gives them a one tap path back to checkout, all before the moment cools off.

• Three emails timed at 1 hour, 24 hours, and 72 hours
• Dynamic cart contents pulled into every email
• AI written copy and subject lines per shopper
• Incentives tested before discounting, to protect margin

A final nudge for shoppers who reached checkout and still didn’t finish.

This is the closest money in your whole store. A shopper made it all the way to checkout and stopped at the finish line, usually over shipping, trust, or a payment doubt. This flow removes that last bit of friction right where the sale almost happened, with reassurance and a clear path to complete the order.

• Triggered at checkout and site drop off points
• Copy that answers the exact stalling objection
• Trust and reassurance built into the message
• Tight timing while intent is at its peak

A sequence that turns a first order into a loyal, repeat customer.

The moment right after a purchase is the highest trust window you will ever have with a customer, and most stores waste it on a bare order confirmation. This flow uses that window for onboarding, review requests, smart cross sells, and referral asks, so a single transaction becomes the start of a relationship.

• Onboarding and product education emails
• Review requests timed for peak satisfaction
• Cross sell and upsell based on what they bought
• Referral prompts at the happiest moments

Reminders that land right as a customer is about to run out.

For anything consumable, timing is everything. This flow predicts when a customer is running low based on their last order, then reminds them with a one tap reorder at exactly the right moment. It creates steady, repeat revenue on autopilot and saves your customers from ever running out.

• Timed to your product’s real use cycle
• Personalized to exactly what they bought
• One tap reorder to remove all friction
• Runs entirely on its own once set

Flows that reward and keep your highest spending customers.

Your best customers should feel like your best customers. This flow automatically spots your top spenders and gives them something for it, early access, small perks, and genuine thank yous, deepening loyalty in the exact segment that drives most of your revenue.

• Automatically identifies top customers by spend
• Perks, early access, and real recognition
• Strengthens retention of your best segment
• Triggers as customers cross spend thresholds

Emails that bring quiet past buyers back to life.

Customers who have already bought from you are your most valuable and most ignored asset. When they go quiet, most brands do nothing. This flow waits for the right point in your repurchase cycle, then reaches out leading with value rather than a desperate discount, and quietly retires the contacts who are truly gone.

• Segmented by recency, frequency, and spend
• Personalized to purchase history, never a blast
• Value led, with discounts held in reserve
• Sunset path for contacts who never return

Quiet cleanup that keeps your emails landing in the inbox.

Dead weight on your list quietly drags down every email you send. This flow gives inactive contacts one last reason to stay, then cleanly removes the ones who don’t respond. The payoff is a healthy sender reputation, so every other flow you run actually reaches the inbox instead of the spam folder.

• One last reactivation attempt before removal
• Clean offboarding of disengaged contacts
• Protects deliverability across your whole program
• Keeps your list healthy as it grows